Friday, February 13, 2009

How simple should metrics be?

There are 3 things that we need to remember,
  • Rapid growth - you have too many things to measure and too many ways for things to go wrong
  • Impact of the blackberry gen - You need to give the information as fast as possible for a drill down
  • Information overload - too many reporting frameworks means that both executives and staff need things simple
At the same time, over-simplification can also be due to poor thinking. I have seen that the pyramid principle is one of the best ways to ensure better thinking and yet ensure simplicity.

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